Personal Information Protection

baji betting Privacy Policy

This document clearly explains how we collect your information when you use baji betting, what purposes it is used for, and how securely it is kept.

Last Updated: July 2025
Language: Bengali
Applicable: All Registered Members
Version 2.1 — July 2025

1 Definitions and Applicability

This privacy policy ("Policy") applies to all persons who use the baji betting platform. It takes effect when you visit our website, register an account, make a deposit or withdrawal, or use any of our services.

1.1 Key Definitions

  • "Platform" refers to the bajibetting.cam website and its associated mobile applications.
  • "Personal Information" refers to any information that can directly or indirectly identify you.
  • "Processing" refers to any activity involving the collection, storage, use, transfer, or deletion of data.
  • "Member" refers to any user who is registered and verified on baji betting.

1.2 Consent

By using our platform, you are considered to have given your consent to the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.

2 Data Collection

baji betting collects your information in various ways. The details of what information is collected and in what circumstances are set out below.

2.1 Registration Information

When you open an account, we collect the following information:

  • Full name (as per national ID card or passport)
  • Date of birth (for age verification purposes)
  • Mobile number and email address
  • Residential address
  • National ID card or passport number (for identity verification)

2.2 Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or bank transfer, the date, amount, and payment method details of the relevant transaction are recorded. Full mobile banking or bank account numbers are never stored on our servers.

2.3 Gaming Activity Information

Your betting history, game session duration, win/loss records, and bonus usage details are automatically logged. This information is used to improve service quality and to monitor responsible gaming.

2.4 Technical Information

Browser type, operating system, device model, IP address, session duration, and navigation patterns on the platform are automatically collected. This information is used for fraud prevention and security.

3 Data Use

baji betting uses your information only for specific and legitimate purposes. We do not believe in misusing data or engaging in unsolicited marketing.

3.1 Service Operations

  • Creating, managing, and verifying accounts
  • Processing deposits and withdrawals
  • Activating bonuses and promotions
  • Tracking VIP program progress
  • Providing 24/7 live chat and email support

3.2 Security and Compliance

  • Detecting fraud and money laundering
  • Preventing unauthorized access to accounts
  • Preventing multiple accounts
  • Age verification (confirming 21+)

3.3 Service Improvement

By analyzing user behavior, we improve the platform experience, add new games and features, and identify responsible gaming signals. More details are available in the Responsible Gaming Policy.

3.4 Communications

Promotional messages may be sent with your consent. You can turn off marketing communications at any time from your account settings. Essential account-related messages will always be sent.

4 Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the baji betting website. These technologies help improve your browsing experience and maintain platform security.

4.1 Types of Cookies

  • Essential Cookies: Used to keep login sessions active and maintain security. The platform cannot function properly without these.
  • Functional Cookies: Used to remember your language preferences, game history, and personalized settings.
  • Analytics Cookies: Used to collect platform usage statistics, which are completely anonymous.

4.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may disrupt login and transaction-related functions.

5 Sharing Data with Third Parties

baji betting does not sell, rent, or provide your personal information to third parties without authorization. However, limited data sharing may occur in specific circumstances.

5.1 Service Providers

Minimum necessary information is shared with selected third parties for payment processing, identity verification, fraud detection, and customer support. These organizations operate under strict confidentiality agreements with us.

5.2 Game Providers

Our game software providers — including Pragmatic Play, Evolution, JILI, PG Soft, and Spribe — operate games through secure APIs. They receive only session-related technical data, not any personal identifying information.

5.3 Legal Obligations

Information may be provided in response to a court order or a lawful request from a competent authority. In each such case, we decide on the basis of legal advice and provide only the minimum necessary information.

6 Data Storage and Security

Keeping your information secure is one of our highest priorities. baji betting uses industry-standard technology and processes to ensure data protection.

6.1 Encryption

All data transmitted between your browser and our servers on the platform is encrypted via SSL technology. Stored sensitive data (such as passwords) is protected with strong hashing algorithms.

6.2 Access Controls

Access to your information is restricted to authorized staff only. All staff are bound by confidentiality agreements and receive regular security training.

6.3 Retention Period

All data is retained while an account is active. When an account is closed, transaction records are kept for a defined period to meet legal requirements, after which they are securely deleted.

6.4 Response to Security Breaches

In the event of a data breach, we will notify affected users as quickly as possible via email or platform notification and will take the necessary protective measures.

7 User Rights

As a baji betting member, you have certain rights over your own information. Contact our support team to exercise these rights.

7.1 Right to Access

You may request to know what information we hold about you. After your identity has been verified, we will respond within 30 days.

7.2 Right to Correction

If your account contains incorrect or outdated information, you may request a correction. Information will be updated after verification.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing disputes.

7.4 Withdrawing Marketing Consent

You may stop receiving promotional emails or messages at any time. This can be done through account settings or via the support team.

8 Protection of Minors' Data

baji betting is intended only for persons aged 21 and above. We do not knowingly collect any information from minors. Age verification is mandatory at the time of registration. If any person registers using a false age, the relevant account and all associated data will be deleted immediately. Reading our About Us page will give you a better understanding of our commitments.

9 Policy Changes

baji betting reserves the right to update this privacy policy at any time. Users will be informed of significant changes via email or platform notification. Continuing to use the platform after any changes constitutes consent to the updated policy.

The date of each version is noted at the top of the document. Previous versions are available upon request. If you have any questions, please see our FAQ section.

10 Contact

If you have any questions, requests, or complaints regarding this privacy policy, please contact our support team. We are available in both Bengali and English, seven days a week, twenty-four hours a day.

Contact Methods

  • Live Chat: Can be started directly from any page on the platform, available 24/7
  • Email: [email protected]

For privacy-related requests, please write "Privacy Request" in the email subject line so it can be processed promptly.